The Problem We Solve
The Sri Lankan service industry runs on a low-trust system. Finding a "baas" (skilled professional) is a gamble. Clients constantly ask: "Will they show up?", "Will they overcharge me?", "Will the work be low quality?".
This uncertainty is the core problem. `ondemand.lk` was built to solve it. We are the **one of its kind** platform in Sri Lanka, designed from the ground up to create trust, reliability, and accountability.
Our "Trust Engine": A Platform You Can Rely On
Digital Verification
Our team **digitally verifies every provider.** We check their NIC, Proof of Address, and conduct a live video call to match their face to their ID. Only then do they get the "Verified" badge.
Real Dispute Resolution
If something goes wrong, you're not alone. Our "Report an Issue" button connects you to a real person on our team who will investigate, mediate, and find a fair solution.
Total Transparency
We track what matters. Our provider profiles show real-world stats like "On-Time %", "Job Done Right %", and verified reviews from past clients.
Our Vision for Sri Lanka
Our digital-first model allows us to launch nationwide. We are starting by focusing our marketing on the "Core Trust" services: plumbers, electricians, carpenters, and repair technicians.
Our goal is to build a nationwide network where every service professional is vetted and every client feels secure. We want to empower Sri Lanka's skilled workforce, giving them the tools to build their reputation and grow their business based on the quality of their work, not just their connections.
Join us in building a more reliable, trustworthy, and efficient service economy for everyone.